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Return and Refund Policy

  • All returns are subject to prior approval by Parts Alliance
  • If an item is claimed to be faulty  under the manufacturer warranty, item needs to be return to Parts Alliance so it can be forwarded to the manufacturer for warranty claim and a refund or supply of a new part is subject to the assessment by the manufacturer.
  • For item being returned unused in the original sealed box (Sealed must not have been removed/tampered with) a restocking fee of 25% of the value of the item is imposed. Parts Alliance does not accept return of Parts that have been opened for refund or credit.
  • freight to the client is not refundable.
  • Return freight is responsibility of the purchaser.